Directly links your business performance to your employees and customers in real time
It is widely recognised that engaged employees and customers are two of the most critical elements in any organisation seeking sustainable growth. By understanding any gaps between what a business believes and the perceptions of employees and customers, it enables focused actions to enhance connectivity & alignment. Recognising and rewarding employees and/or customers against key business drivers, increases engagement, advocacy and creates a sustainable long-term relationship.
A secure, cloud-based platform enabling employees to be recognised and rewarded for achieving business-specific performance goals. Proposed awards are managed through workflow and if authorised, purchased points are electronically credited to the employee’s account.
Employees can accumulate points over time and redeem these against a wide range of high-street digital gift cards.
A secure, cloud-based platform enabling employees to be recognised and rewarded for achieving business-specific performance goals. Proposed awards are managed through workflow and if authorised, purchased points are electronically credited to the employee’s account.
Employees can accumulate points over time and redeem these against a wide range of high-street digital gift cards.
A secure, cloud-based platform enabling customers to be recognised and rewarded for supporting your business growth.
Proposed awards are managed through workflow and if authorised, purchased points are electroncally credited to the customer’s account.
Customers can accumulate points over time and redeem these against a wide range of high-street digital gift cards.
Based upon two years of research, the key factors thatoccur again and again in successful organisations were identified. They form the nine success factors that are assessed. The assessment considers the gaps in belief vs. perception for both business-as-usual and change situations.
Any criteria can be set-up by which points can be awarded and customer relationships recognised.
An organisation has complete freedom to structure this in the way that best suits their needs, both short and long-term.
This ensure that reward and recognition is specifically targeted to enhance customer loyalty and advocacy.
Any criteria can be set-up by which points can be awarded and customer relationships recognised.
An organisation has complete freedom to structure this in the way that best suits their needs, both short and long-term.
This ensure that reward and recognition is specifically targeted to enhance customer loyalty and advocacy.
Reality Index ® helps to identify any gaps in perception. Over time, it can also validate that progress is being made in bridging any reality gaps.
Truly understand if your business beliefs match the perceptions of your customers and employees.
If you’re interested in Emgage services for your company, get in touch with us.